The Retreat Cottages

TERMS AND CONDITIONS

 

 

• When making a booking you will be asked to pay a non-refundable deposit of 50% to reserve the cottage. Please note it is a condition of booking that you make the final payment 8 weeks prior to your arrival. We will be contacting you to arrange the payment of the outstanding balance and its due date.  If the cottage is booked less than 8 weeks before the commencement date of your stay, we will also be contacting you to collect the full amount of the balance. The final balance is non-refundable in the event of cancellation less than 8 weeks prior to arrival.

 

• We give all information and make all statements in good faith and endeavour to check, as far as possible, all information given to applicants. We shall not however, in any event, be liable for any damage or loss resulting from information given or statements made whether orally or in writing.

 

• The number of people occupying the cottage must not exceed the number booked. We reserve the right to refuse entry to the entire party if this condition is not observed. We reserve the right to decline accommodation to or expel any occupier or visitor for conduct, which in our sole view is detrimental to the estate or the comfort of other visitors. We reserve the right to enter a cottage at any time but will endeavour to do so when convenient to the customer.

 

• The occupier undertakes to keep the premises and all furniture, fixtures, fittings and effects in our premises in the same state of repair and condition as they are in at the commencement of the letting and shall report and pay to us the value of any part of the premises, furniture, fixtures and effects so destroyed or damaged as to be incapable of being restored to their former condition.

 

• The cottage is used as holiday accommodation and therefore exempt from security of tenure under rent act.

 

• We will not accept liability or responsibility to hirers, their families or friends, for any accident/injury to them or for any loss or damage to their property, including personal belongings, cash, jewellery and motor vehicles, howsoever caused during their stay.

 

• Our responsibility and financial liability shall be limited to the return of monies received in the event of accommodation, booked in good faith, not being available owing to storm or fire or such other causes beyond our control.

 

• Dogs are welcome (maximum 2), but strictly not permitted in the cottage due to our allergy-free status. There is a heated outhouse for dogs when they are not in the garden.

 

• Smoking is not permitted inside the cottage.     

 

• ARRIVAL AND DEPARTURE: The cottage is normally ready by 3pm. Check out time is 10am on  the day of departure. If on your arrival you find that you will be later than 4pm then please advise us and we can make alternative arrangements.

 

• Payment of the booking deposit implies an acceptance of the requirements stated above and the conditions listed above.